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Customer Spotlight
Hazelview Transforms Capital Project Management Efficiency
About Hazelview Properties
Hazelview fosters happy, healthy, thriving communities with an aim for continuous improvement by constantly innovating within our dynamic portfolio. Adding value for residents, team members, communities, and investors.
Success is felt on a human scale, in the residents from across the country and the globe who found a Hazelview Property to call home.
Trust, Ambition, Collaboration, Ownership Mindset and Having Fun.
Background
Imraz Samim, Senior Vice President of Capital at Hazelview Properties, was looking to increase the performance and efficiency of his department's capital project operations. Hazelview had effective people and processes in place, but Imraz was looking for a solution that offered the tools and oversight required to reach their goals faster. Despite the seemingly endless varieties of project management software available in the market, there was nothing out there that provided the level of integrations required that was uniquely suited to Multifamily.
Challenges
Hazelview needed a solution that not only met their specific requirements but also offered a seamless experience across project management, asset management and finance teams. After careful evaluation, Imraz found SuiteSpot Capital to be the best choice. SuiteSpot is specifically designed for capital project management within operating properties occupied by residents. With teams of people involved in a project, access to real time information is also a crucial requirement. SuiteSpot Capital enabled every team member to access information they need, when they need it.
The Partnership
Choosing SuiteSpot Capital enabled collaboration between on-site and off-site teams to become seamless. The dashboard views allow for the management of multiple projects, eliminating the hassle of manually viewing progress data for one project at a time within the organization.
Collaborating with notes and photos provided better information to teams who would had previously relied on accounting software to manage project performance.
"It's that boost of confidence knowing they an pull notes, schedules, and reports right up on the device and that everyone is being held accountable for their responsibilities."
Imraz Samim
Head of Property Management, Hazelview Properties
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Key Benefits
SuiteSpot Capital Implementation
Better Visibility and Insight
Reliable, accurate, real-time data when communicating with team members and executive management on status updates and tracking of KPIs.
More Accurate Budget Forecasting
Realtime updates allow for quick response time and better forecasting for future projects.
Enhanced Team Collaboration
The Hazelview team can work from anywhere, capture and track project progress, refer to due dates, and get onboarded to a new project.
Increased Process Standardization
Workflows are customizable but populating forms, naming conventions, and everything in between has been standardized.
"The results exceeded our initial expectations and have enabled our department to complete projects with greater accuracy."
Imraz Samim
Head of Property Management, Hazelview Properties
The implementation of a purpose built capital project management software for Multifamily has had a positive impact on Hazelview Properties' outcomes. Not only has it elevated their overall performance but has also significantly improved communication at every level of the organization by keeping all stakeholders in the know with complete alignment.
The team at Hazelview Properties, led by Imraz Samim, is extremely pleased with the positive outcomes they have achieved with their implementation of SuiteSpot. The results exceeded their initial expectations and have enabled their department to complete projects with greater accuracy. This implementation is yet another testament to Hazelview's leadership in Multifamily innovation.
Multifamily Leaders Give SuiteSpot 5-Star Reviews
“Our building staff found the app really easy to learn and use compared to the Yardi maintenance app we tried previously. Switching to SuiteSpot has given us a much better process for maintenance and work orders that integrates perfectly with our Yardi PMS.”
“SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio.”
“The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it!”