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SAM™ Technician
SAM™ Supervisor
SAM™ Capital Manager
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SAM™
Supervisor
Scale The Expertise
Behind Great Maintenance.
Risks flagged.
Context surfaced.
Guidance delivered.
SAM Supervisor™ brings the right work order signals into the workflow: resident context, asset history, and job-specific guidance, so technicians can act with confidence and supervisors know where to focus.
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BEFORE THE VISIT
Resident Signals
SAM flags work orders where resident trust is at risk: move-ins, repeat requests, recurring asset failures, and unresolved issues.
DURING THE VISIT
Repair Or Replace
SAM analyzes repair history, warranty status, asset age, inspections, and prior costs to recommend the right path.
Repair with confidence. Replace with justification.
Maintenance Guidance
SAM matches each work order to your training library and operational standards, delivering the right SOPs, videos, documents, and property-specific instructions directly in the workflow.
AFTER THE VISIT
Ask. Capture. Improve.
SAM closes the loop after each job with built-in feedback collection, helping you stay ahead of complaints and build trust at scale.
Continuously improving, SAM is a deeply trained maintenance specialist, who gets better with every work order. orders where resident trust is at risk: move-ins, repeat requests, recurring asset failures, and unresolved issues.
Turn supervisor expertise into everyday execution.
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Smarter Operations.
Stronger Performance.
AI in maintenance is not about replacing people.
It is about helping every technician perform at their best.
THE SAM™ FAMILY
One platform.
A growing team of agents.
LIVE
SAM Maintenance Request
Captures every resident request 24/7 by phone or chat. Mitigates active problems, deflects unrelated calls, escalates emergencies, and keeps residents informed in 35+ languages.
NEW
SAM Supervisor
Brings the judgment of your best maintenance leaders to every technician. Repair or replace decisions, coaching in the ticket, and resident risk signals on every work order.
Coming soon
More agents to come
The SAM family keeps growing. New agents on the SuiteSpot roadmap will keep expanding what your same team can cover.
