• Maintenance Maintenance

    Run your full maintenance lifecycle in one connected system.

    Navigation (Current)=Navigation (Current)12-3 Capital

    Plan, manage, and track capital projects in one place.

  • About us Icon About us

    Learn about the company, our team, and what we’re working towards.

    Support Icon Contact Us

    Looking for assistance or have an inquiry, here’s how to contact us.

    Hiring Now Icon Careers Hiring Now

    We’re always looking for talented people. Join our remote team!

  • Customer Success Stories Icon Customer Success Stories

    See how leading operators use SuiteSpot to drive results.

    SuiteSpot Accelerate™ SuiteSpot Accelerate™

    Accelerated onboarding & ongoing support.

    Newsroom Icon Newsroom

    Explore the latest company news, updates, and announcements.

    Integrations Icon Integrations

    Connect SuiteSpot with the tools and systems you already use.

    Resource Centre Icon Resource Centre

    Access guides, webinars and insights.

    FAQ Icon FAQ

    Helpful answers to common questions.

Maintenance Maintenance

Run your full maintenance lifecycle in one connected system.

Navigation (Current)=Navigation (Current)12-3 Capital

Plan, manage, and track capital projects in one place.

mobile
Desktop
SAM™ - SuiteSpot Agentic Model

Navigation (Current)SAM™ Maintenance Request=Navigation (Current)12-1 SAM™ Maintenance Request

From request to resolution, fully automated.

settings 1 SAM™ Supervisor

The force multiplier for supervisors.

Roadmap

SAM™ Technician SAM™ Technician

The assistant in every technician's pocket.

Roadmap

Roadmap Icon SAM™ Capital Manager

From fragmented data to instant answers.

About us Icon About us

Learn about the company, our team, and what we’re working towards.

Support Icon Contact Us

Looking for assistance or have an inquiry, here’s how to contact us.

Hiring Now Icon Careers Hiring Now

We’re always looking for talented people. Join our remote team!

Customer Success Stories Icon Customer Success Stories

See how leading operators use SuiteSpot to drive results.

SuiteSpot Accelerate™ SuiteSpot Accelerate™

Accelerated onboarding & ongoing support.

Newsroom Icon Newsroom

Explore the latest company news, updates, and announcements.

Integrations Icon Integrations

Connect SuiteSpot with the tools and systems you already use.

Resource Centre Icon Resource Centre

Access guides, webinars and insights.

FAQ Icon FAQ

Helpful answers to common questions.

« Back to Maintenance Minutes Blog

Upgrading Multifamily Maintenance

3 min read

Overview

multifamily-maintenance

As multifamily property owners and operators can attest, unit turnovers can be both time-consuming and labor-intensive - and that’s not even counting repairs. Fortunately, new and emerging technologies are making it easier to automate, streamline, and optimize the process.

Enter: SuiteSpot Technology.

Introduced to the property management community in 2009, SuiteSpot is a feature-rich software platform that provides mobile apps, resources, and data analytics tools to tackle end-to-end unit turnovers and maintenance processes. Moreover, it enables onsite staff to collaborate in real-time with vendors and their team.

“The simplest way is to think of [SuiteSpot] is as a mobile application – or 'app' – that manages everything related to property management field operations," says Elik Jaeger, SuiteSpot Founder and CEO. "It's a tool that gives property operators and managers greater control and oversight throughout the entire unit turnover process, from preventative maintenance to unit inspections and all of the work that needs to be done by either internal staff and external contractors to make that process shorter and more cost-effective."

Be sure to avoid these 7 maintenance mistakes that even seasoned operators make

An end-to-end solution

From the first request to the final hand-off, SuiteSpot facilitates the entire unit turnover process. The SuiteSpot app can be used on virtually any mobile device and is connected to the SuiteSpot back-office platform. Through it, users can access a broad range of tools, resources, and job-enhancing functions, including:

  • Tailored unit inspection templates: SuiteSpot's app is pre-loaded with inspection checklists for a variety of inspection types (e.g. move-in/out, common area, state and condition, life and safety, etc.).
  • Secure digital storage: Inspection evidence (e.g., photos, videos, and notes) can be securely stored on the device and shared in real-time with authorized team members.
  • Real-time collaboration: Live workflows and real-time project tracking help team members (e.g., field staff, managers, office professionals, and trusted vendors) track their progress on any given job. Each team member can also share real-time feedback and updates, get alerts for exception reporting, and streamline team performance.
  • Work orders management: With the click of the screen, field staff can receive and initiate work orders, monitor their status, and have all transactions documented for future reference.
  • Head office integration: Data from inspections can be integrated with back-office property management and accounting systems. This helps to streamline approvals, budgets and cost allocations, ensure compliance, mitigate asset risks, and execute data-driven strategic decisions.
  • Real-time metrics: The ability to feed inspection data directly to critical systems enables organizations to track everything from turnover spending history to resident chargebacks, portfolio performances to unit ROI, and spending anomalies on unit turnover cycles.

Unit turnovers can be demanding, but they don't have to be. Visit SuiteSpot to learn more about taking your multifamily operations to the next level. You can also Request a Demo, call us at 1-647-797-1997, or contact us online.

New call-to-action

Faster Turns. Smarter Work.

See How SuiteSpot Can Streamline Your Maintenance

Blog

Resource library

Subscribe to learn about new product features, the latest in technology, solutions, and updates.

For years, the promise of proptech was more. More data. More features. More dashboards.

For decades, multifamily maintenance has followed a consistent pattern: wait for something to break, then fix...

The multifamily housing industry has always been unique. Every day, we have the privilege of providing one of...